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Custom Shirt Designs and Processing Times Policy
Last updated: November 17,2023
Thank you for choosing Magnolia Myst Designs for your custom shirt design needs. This policy outlines our guidelines for custom orders and the associated processing times.
1. Custom Shirt Design:
- Magnolia Myst Designs offers a personalized experience with custom shirt designs. To initiate a custom order, please contact our design team at MagnoliaMystDesigns@gmail.com with your specific requirements.
- Custom designs may include unique graphics, text, or modifications to existing designs. Our design team will work closely with you to bring your vision to life.
2. Design Approval:
- Once the custom design is created, you will receive a mock-up or proof for your review and approval. It is important to carefully review all details, including spelling, colors, and design elements, before confirming your approval. Sent within 2-3 days for review.
3. Processing Times:
- Custom shirt orders require additional processing time to ensure the highest quality and attention to detail. The processing time for custom orders is typically 10-14 business days excluding shipping time.
- Processing times may vary depending on the complexity of the design, the number of revisions, and the current order volume. Our team will provide you with an estimated completion date upon design approval.
4. Rush Orders:
- If you require expedited processing for a custom order, please contact our customer support at MagnoliaMystDesigns@gmail.com to inquire about rush order options and associated fees.
5. Modifications and Revisions:
- We understand that adjustments may be necessary during the design process. We offer a specified number of revisions as outlined in your custom order agreement. Additional revisions beyond the agreed-upon limit may be subject to additional charges.
6. Cancellations:
- Custom orders are non-refundable once the design has been approved and production has commenced. Cancellations made before the design approval stage may be eligible for a partial refund, excluding any design fees incurred.
7. Communication:
- Open communication is crucial for a successful custom order experience. If you have any questions or concerns during the process, please do not hesitate to reach out to our customer support team.
Thank you for choosing Magnolia Myst for your custom shirt designs. We are committed to providing you with a unique and high-quality product. If you have any further questions or need assistance, please contact us at MagnoliaMystDesigns@gmail.com
Warm regards,
Magnolia Myst Designs